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Operator’s plan to invest in digital skills programme

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Digital skills gap

The rise and disruption of the digital revolution requires us to continuously adapt to the world around us. One international company influenced by such change is Orange. The group have 148,000 employees worldwide.

Another factor adding to this continuous requirement for adaptation is that by 2025, the group will look nothing like it does today. Their intention is to be more international and focused on B2B (Business to Business), however still remaining multi-generational and on the edge of innovative new technologies. To assist them in meeting their ambitious future plans, Orange has created the “skills challenge” an integral part of its new “Engage 2025” strategic plan.

As a part of this initiative, Orange plans to invest €1.5 billion on an ambitious and pioneering skills development and retraining programme. Such a commitment, aims to strengthen, adapt and refresh the skills of all their current employees whilst also addressing new candidates to help create and develop talent pools for the future.

To successfully meet this challenge, Orange has set three main priorities:

  • Strengthen its “tech” expertise: over the next five years, the Group intends to double the number of experts in several key areas to over 20,000 people (network virtualisation, cloud, data, artificial intelligence, code, cybersecurity).
  • Develop, in all its business lines, the use and understanding of data, artificial intelligence and cybersecurity, in particular within the marketing and network management teams. Beyond these advanced users, all Orange employees will be introduced to these new skills.
  • Offer every employee the opportunity to develop their soft skills, regardless of their function or localization, to enhance the collaborative dynamic for the benefit of customers. Orange hopes to train 100% of employees in these key skills by 2025.

To ensure that these priorities are reached orange has centered their training around three key pillars

  1. The Orange Campus – which was exclusively reserved for training managers – is changing and will now be open to all group employees and focus on four main areas: Data/AI, cybersecurity, management and skills for all (soft skills). The new online school offers a fresh and more open and inclusive learning experience on the strength of its business line experts, digital platforms, major partners such as the CNAM1 and the UIMM2, and dedicated spaces in France, Europe and Africa.

In time, the training will gradually become more tailored and combine short awareness-building or advanced modules with more long-term expertise or retraining course leading to certification or diplomas. They will also be enriched by new and more immersive learning approaches, alongside new digital formats and will capitalize on emerging technologies such as virtual realities, mobile learning and even “hacking rooms”. To combat the lack of skills in the sector, Orange campus is also taking part in initiatives to train outside audiences in order to develop talent pools of individuals with the necessary skills required by the group and also, the needs specified by the market. This is the reason behind the partnerships formed with the “Microsoft AI school, powered by Simplon” and the Grande Ecole du Numérique.

  • The second pillar is established on the wide-scale deployment of on-the-job training by 2025. This is a more individual format and allows employees to learn and develop in real working situations, along with the support of a dedicated guide and based on targets set by their manager. Now recognized by law, such a training format fosters the development of skills that immediately come into practice. Orange intends to significantly develop this training approach over the coming years. Last year alone, over 500 employees took advantage of this approach in France and Tunisia. The Group has set itself the target of extending the scheme to at least 4,000 employees in 2020.
  • Finally, this year, Orange will launch its own Centre de Formation d’Apprentis (Apprentice Training Centre or CFA) to assist its continuous growth and share its expertise in digital professions. Orange has been involved in work-study training for a while and has around 3,500 apprentices hosted in France in 2019 in partnership with over 300 training centres. Supported by Orange Campus, the CFA will be launched from the end of this summer and will train five classes of future graduates offering them the chance to become customer service technicians, cloud engineers, cybersecurity engineers and technicians or data analysts. It will be open to young people in initial education and people looking to retrain and will allow Orange to attract new talented individuals with diverse profiles who match the Group’s priority professions.

It is important for us to confirm our commitment, as a leading and responsible player, to providing further training in digital professions for all our employees and offering additional development and support. We believe that Orange’s sustainable transformation will depend on each and everyone’s ability to learn in new ways and to share their knowledge and expertise, and that the combination of technical and soft skills is one of the keys to our future success,” says Valérie Le Boulanger, Orange Group Executive Director of Human Resources.

We’re a diverse group of industry professionals from all corners of the world. Our desire is to provide a high-quality telecoms publication that caters to an international market, offering the latest and most relevant telecoms information to businesses, entrepreneurs and enthusiasts.

Telecoms

Why the United Kingdom Hates Huawei

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The telecommunications industry is not immune from the political tensions and the war of attrition that has been reigning between China and the USA and other European countries for some time now.  The emergence of Chinese vendor and original equipment manufacturer Huawei as a serious competitor to other vendors and manufacturers has been a notable event in the last decade. As a vendor, the Chinese company has been increasing its ties with operators throughout the world. As a smartphone manufacturer, Huawei has been poised to dethrone Apple and Samsung as the leader in the industry. After President Trump’s executive order in 2019, the war on the Chinese giant escalated massively and most of the US allies were involved in a way or another in this technological collateral damage resulting from the ongoing tensions. One of the biggest US allies, the United Kingdom has been lately at the center of attention with the decision to remove Huawei components from most wireless networks with a deadline set to January 2023.  Why the United Kingdom hates Huawei is a question with an answer that goes well beyond its geographical borders, with many factors contributing to this relation.

The Huawei Ban

The fight against Huawei hasn’t started in May 2019 with President Trump’s executive order that placed Huawei and other Chinese companies on the Entity List, preventing them from doing business with entities and organizations operating in the USA.  Huawei has been accused of intellectual property theft for a long time starting with the accusations of Cisco in 2003. Many other big companies such as Motorola and Nortel joined the fore in accusing the Chinese company of patent infringements and other security breaches. Huawei has consistently proclaimed its innocence though.

The “official” ban that started in 2019 meant that Huawei could not work with the likes of Google and Qualcomm, two of the closest partners to the Chinese company in the USA. The main reason for the ban is the suspicion that the equipment used by Huawei and other Chinese companies can be used for spying purposes by the Chinese government. While Trump’s mandate has ended, the ban effects is ongoing as more and more countries and companies having to cut the ties with the manufacturer.

A Ban to Throttle Huawei’s Eventual 5G Dominance

The Huawei ban can also be seen as one key component of the raging 5G war. It is rather not surprising that the time of the ban coincided with the official deployment of 5G networks. Huawei has in fact become among the best telecom infrastructure providers and the leader in 5G equipment market . The good value for money that Huawei is known for has made it the partner of choice for may operators around the world. It has even significantly contested the dominance of Ericsson and Nokia. Huawei’s technology is also considered among the most advanced.

5G at the Heart of the UK-Huawei Issues

The decision of UK prime minister Boris Johnson to ban Huawei equipment focused specifically on its 5G technology. The task has been much more difficult that originally thought. The main problem is in changing the core component of the network without disrupting services to the customers. British Telecom, the leading operator in the country raised the voice regarding the deadline to phase out Huawei equipment. This illustrates the high reliance of global operators and British ones on the Chinese manufacturer.

The daunting task awaiting operators in the country is to gradually changing network components without disrupting services and while maintaining the same performance levels. This is not obvious as the equipment from various vendors has different properties, and the network needs to be reoptimized to guarantee at least coverage and capacity requirements. What politics does not understand is that telecom infrastructure can’t be changed with the click of a button.

So, to be more specific, the position of the UK as a key ally to the USA has had a big influence on the country’s decision regardless of the economic repercussions. Although many companies inside and outside the UK voiced their desire to re-establish a connection with Huawei, this hasn’t affected to gradual ban prospects.

Can the Chinese Giant Survive the Ban?

Since the ban started, Huawei has been developing its own ecosystem in terms of smartphones, operating system, and more telecom-related segments, in a way to make it independent of the effects of the ban. The sanctions on the company have indeed affected its revenues. Huawei can however rely on its strong presence its home country China. The company provides a large chunk of the infrastructure for most operators in the country. Huawei also has strong presence in external markets and countries which are not affected by the US decision. Although the business of the company has been affected, the question related to its survival is out of question.

Can Telecom Companies Survive Without Huawei?

A lot of companies in the USA, UK, and many other countries have been relying a lot on Huawei’s advanced technology. The sudden disappearance of their trusted partner will have several effects. Manufacturers will have to upgrade their equipment without the components provided by Huawei. As for telecom operators, Huawei’s absence will force them into looking into the new partners among the competition, searching for a similarly advanced technology. In broader terms, the 5G roll-out plans for several countries including the UK will be severely affected as Chinese manufacturers, such as Huawei, have a significant contribution in all domains of the process.

Summary

The Huawei saga is far from ending soon. Its significance far exceeds the legal battle between Samsung and Apple. The notable presence of Huawei in the telecom industry has made it difficult to simply wipe it out from deployed infrastructures. The role the company is playing in the 5G market also makes it much difficult to sideline it from future 5G projects. Why the United Kingdom hates Huawei? The UK’s decision has notably been of political nature and the struggles of British operators to remove Huawei components from their network is a clear indicator. The important question is whether they will meet the specified deadline to remove all Huawei equipment without clearly affecting the network performance or 5G plans.


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Operators

China Welcomes a Fourth 5G Telecom Provider

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China is one of the largest countries around the world. Together with India, it accounts for about one third of the world’s population and two thirds of Asia’s population. The country has been enjoying steady economic growth with a gross domestic product (GDP) increase of about 10 percent each year according the World Bank. However, the last few years witnessed a slowdown in GDP growth with estimated 5 percent in 2022. The coronavirus pandemic and several challenges contributed to the slowdown. As in other countries, 5G seen as an opportunity for economic growth. In contrast to neighboring India which should see the new fifth generation later this year, Chinese operators have deployed the latest technology three years ago. A few days ago, telcos has welcomed the fourth 5G provider, namely China Broadnet.

Telecommunications in China

The telco landscape in mainland China has been dominated by three operators, China Mobile, China Telecom and China Unicom. China Mobile is undoubtedly the largest operator in the country with a number of subscribers nearly three times that of China Telecom and Unicom. Given the political system in the country, the three operators are backed by the Government of China. The sector is regulated by the ministry of Industry and Information Technology (MIIT).

The strength of the telecom sector in the country is not limited to the service provided in the country, but also to the presence of operators and vendors outside the country as well. China Mobile has a presence in Hong Kong, Pakistan, the United Kingdom, and Singapore. China Telecom has two subsidiaries for the European and American markets. China Unicom has a subsidiary named China Unicom Global Limited which has been established to cover telecom markets outside China. Vendors and original equipment manufacturers have also been dominating telecom markets outside the country. Despite the US. sanctions and the talks about intellectual property infringements, these companies have used their aggressive pricing strategy to get into the ecosystem of most countries around the world. Huawei, ZTE, and some lesser known brands have rivalled with the likes of Ericsson and Nokia. Their phone segments have also become popular with their offerings which provide the best value for money. In countries where notable economic difficulties, Chinese brands are the best sellers.

The Chinese 5G Landscape

The large Asian country has been unsurprisingly one of the early adopters of the latest wireless evolution. The Chinese market is huge and full of opportunities compared to other markets. According to spokesmen from the MIIT, all cities and around 90 percent of the rural areas have 5G coverage in the country. This is higher than 5G coverage in the USA for example. The number of 5G cell-sites is also expected to reach the two million mark by the end of 2022. The investments by telecom operators is expected to be around Yuan 1.2 trillion which is about USD 179 billion. The investments are not only in the infrastructure but in advanced technologies that will help the operators unlock the full potential of the 5G evolution. Earlier in May, Huawei and China Telecom announced their super time-frequency folding technology, which in simple terms, combines the merits of time and frequency division duplexing (TDD and FDD) to achieve high uplink and downlink data rates while reducing the perceived latency as much as possible. This will allow to meet the requirements for ultra-reliable low latency communications (URLLC) use cases in the future.

The 5G network has been gradually deployed in the country between the second half of 2019 and early 2020. While the pandemic has had an impact on the different plans in the country, the different activities related to the telecom infrastructure hasn’t been affected much. The initial deployment was in the n41 band (2.6GHz) for China Mobile and the n78 band (3.5GHz) for China Telecom and Unicom. To extend coverage, the low sub-1GHz bands are being planned for better coverage. As a noteworthy example, China Telecom and Unicom are co-building the 5G network, with cost-saving in sight.

China Broadnet as a Fourth 5G Provider

At the end of June 2022, a fourth operator has started providing services and potentially compete with the other three operators. Named China Broadnet, the new entrant started offering 4G and 5G services to customers.

The announcement was important for two reasons. Firstly, China Broadnet strategically decided to operate in the 80 MHz bandwidth its mother company China broadcasting network (CBN) acquired in the 700 MHz golden band in 2019. The new operator also owns spectrum in the 4.9 GHz band (n79) which it may use as well. The second notable event is that China Broadnet is cooperating with the leading operator to deploy its network and will probably rely first partially on its partner operator’s network. The agreement which spans multiple years allows the new entrant a paid access to the leading operator’s network notably in the 2.6GHz band. The new operator also chose ZTE as a partner to build the new infrastructure.

In a sense, the Chinese telcos has organized themselves into two groups, China Mobile and Broadnet are collaborating to integrate the new entrant into the ecosystem. The bands acquired by Broadnet and the already existing bands that China Mobile uses should provide some nice future insights for the partnership given the wide spectrum availability when combining all the bands. On the other side, the remaining two operators are working on their own 5G network.

Summary

Despite all the controversy surrounding Chinese operators and vendors, and the persistent political tensions with the USA and other European countries, the telecom market in China remains a prosperous, interesting, and unique model. The advent of the fourth operator with all telco politics surrounding it shouldn’t cause a major impact directly. The partnership with China Mobile and the gradual rollout of the network promises a change in the competition dynamics in the near future, notably if China Broadnet can deliver unique services that can set it apart from its competitors.


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Telecoms

The Impact of Telecommunications on Our Society

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The telecom evolution has been happening at a considerably fast pace. Civilizations flourished around the latest advances in technologies that allowed communications between distant parties. From smoke signals to pigeons and hawks, wireless communications went through several stages of evolution until reaching the current global connectivity we enjoy. The impact of telecommunications on society has not only been related to enabling voice and data connectivity, but it has also contributed significantly to improving the quality of life and provided individuals with the means to face disasters, and other less significant daily life problems.

Telecommunications For Global Connectivity

The biggest impact telecom has been having on society is dissolving distances to create a connected world. The invention of wireless telegraphy by Marconi in 1901 and the transmission of the first radio signal across the Atlantic Ocean was the first precursor to the current telecommunications era. The work of Claude Shannon in 1948 laid the foundations of current digital communication systems we presently use. The evolution towards the fifth generation of wireless communications, the predominance of Wi-Fi connections, the proliferation of web and mobiles apps have all contribute to make the world as small as the click of a button.

Telecommunications as a Facilitator for Remote Working and Learning

The latest pandemic which has not ended yet, has taught us the importance of telecommunications as a key to survival. What has been seen as an unessential commodity has turned out to be a main method for survival, without which, most industries and businesses would have collapsed. In a period where lockdowns were preponderant, telecommunication systems have constituted the oxygen of the society.

Remote learning has also been an addition to large pool of telecom use cases. With schools closed, the telecom infrastructure replaced the institution’s physical premises. The pandemic coincided with the deployment of 5G networks around the world. Therefore, several uses cases were developed to make use of the latest technology. Blended learning modules, virtual and interactive classrooms activities were developed by exploiting the available technologies provided by telco operators, to fill the gap imposed by the lengthy lockdowns.

As the pandemic eased up a bit, several businesses continued to have remote or hybrid working opportunities as this model proved to reduce operational costs without having to sacrifice the quality of work. In a sense, the presence of solid telecom infrastructure provided businesses with the tools to slowly get out of economic recession.

Telecommunications as an Enabler for Digital Transformation

Artificial intelligence, cloud computing, and internet of things (IoT)  have been with telecommunications the main pillars of digital transformation which aims at changing the society we live making it “smarter”, and much more driven by continuously generated data. The success of the digitalization process is highly dependent on the quality of the telecommunications infrastructure. As the digitalization and telecom evolve in synergy, the way we complete our daily tasks will be completely disrupted, as the daily activities will be performed digitally, and the interaction will mainly be with machines and computers.

Telecommunications as a Means for Innovation

The biggest contribution of telecommunications for today’s society is innovation, regardless if the innovation is beneficial or not to society. Several innovative solutions are inherent to progress in the telecom field.

Metaverse

The Metaverse is probably the future society we will possibly live in, in the future. This digital world that is attracting investments from different companies trying to own some part of this ecosystem, can certainly not exist without an underlying telecom infrastructure. To this end, telecom operators are the true enablers of the Metaverse. With this project, telecommunications will be indirectly and radically changing the structure of the society.

Cryptocurrencies

The other big thing that dominated the last decade is related to this decentralized currency, that envisions a financial paradigm that circumvents the dominating role of banks. With transactions stored on a blockchain which is available to anyone in the network, the telecom industry has provided the society with a new mechanism for financial transactions. Any commodity can now be purchased using cryptocurrencies, without relying on fiat currencies backed by banks.

Telecommunications For Better Health Services

The pandemic has not only emphasized the role of telecommunications as a central element to keep vital sectors alive. It has changed how health services are provisioned. The difficulty for doctors to reach their patients has increased the adoption of telehealth services. When coupled with IoT and wearable solutions that continuously collect patients’ data, telehealth services have provided low-cost means to treat patients, replacing traditional costly hospital visits. The democratization of healthcare in society requires a strong telecom infrastructure needed for the continuous transmission of data. With upcoming telecom evolutions, digital twins will be the next big thing in the healthcare industry.

Negative Impact of Telecommunications on Society

The evolution of telecommunication networks and the increasing reliance of people on the developed services has created a digital society that lacks the necessary physical interactions. Social gatherings and events have had less importance in favor of social media activities and multiplayer gaming platforms. Even if physical events are taking place, attendees are most of the time immersed into their mobile phone. Advances in telecommunications have created a segregated society with newer generations preferring to remain isolated in their digital word, away from their older relatives. Normal family bonds have slowly been transforming into distant digital connections. This trend amplified by the pandemic, illustrates the collateral damage that technological evolution has on the society. No matter how technology and telecom in particular facilitate our daily life, we need to be always ready to pay the price in terms of our interactions with the surroundings.

Summary

The currently advanced society is indebted to telecommunications for the evolved state it has reached. The way we complete our daily tasks has been greatly simplified through the use of our communicating devices. The effects of global disasters are also less detrimental with telecom network providing a safety network where businesses and other vital sectors can offload their activities to the digital world to survive. As we gain a lot, we have to pay a price as technology promotes increased isolation and progressively fewer social bonds.


“Inside Telecom provides you with an extensive list of content covering all aspects of the tech industry. Keep an eye on our Telecoms, Technology, and Impact space to stay informed and up-to-date with our daily articles.”

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