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Digitalization becomes make or break for companies in 2021

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Digitalization

If there’s anything that the COVID-19 pandemic showcased, it’s the soaring weaknesses that have been swept under the rug by individuals, governments, and businesses for too long.

COVID-19’s reach touched many aspects in our everyday lives, from personal medicine, to our understanding of the global economy; changes need to be made, and fast, especially for businesses that have struggled to survive during the worldwide lockdown.

The main virtue for businesses, is increasing their digitalization efforts.

The pandemic forced most of the planet to lock itself indoors and rely on the Internet to remain connected to the outside world, whether for grocery shopping or resuming their professional lives.

This sent a clear message to business owners: keep up with the technologically evolving state of the market or suffer.

This is a tricky time for companies, as many have been finding it rather difficult to adapting to digitalization, as they need to act quick to jump on the bandwagon or risk choosing the wrong path.

Kodak is considered as the poster child of missing the mark.

Once the world’s market leader in photography, Kodak filed for bankruptcy in 2012 due to their consistent failure to dabble in digital technology for fear of endangering its business with analog products.

This is a company that invented the first digital camera back in 1975; yet it underestimated the disruptive impact of technological change, and fell, hard.

Defining Digitalization

Take a moment to think about the number of services you have available to you on your phone.

Need to go somewhere? Uber. Need a place to stay? Airbnb. Need to buy something? Amazon.

While these are a handful of examples from a sea of options, they enjoy a pedigree of what digitalization is all about. This digital transformation presents companies the ability to disrupt the market by forcing traditional companies and their business models to keep up or fall.

Physical products or processes are being replaced by digital solutions with the aid of information technology, business models are being revolutionized and corporate structures altered. The focus is increasingly on networking and exchange of information between companies and the customers.

According to a study conducted by the Technical University of Munich, emerging technologies such as virtual (VR) and augmented reality (AR) will create fundamental change in products, business models and production processes between 2020 und 2040.

“The percentage of services in the value-added chain has been increasing constantly for years. The digitalization and the accompanying technologies available for it are driving the service orientation of companies dramatically forward,” the study highlighted. 

Services are becoming ever more important, because goods in many fields are becoming more and more homogenous and similar and therefore, easily exchanged. “Companies are finding new sales and profit potential by setting up or expanding their services in that they develop and market new offers, service new markets and customers and establish new business models,” the study added.

In parallel, a new report published by IDC found that, despite a global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) of 15.5% from 2020 to 2023 and is expected to approach $6.8 trillion as companies build on existing strategies and investments, becoming digital-at-scale future enterprises.

The impact of new tech

There is no doubt, that innovative and disruptive technologies are supercharging the race to full digitalization.

According to Germany-based market research company, Bitkom, cloud computing is the most important digital technology being used, followed by big data analytics. Future growth will be determined by the Internet of Things, 3D printing, virtual/augmented reality and even by blockchain, even if at a low level.

“We call it intelligent digital network,” David Cearley, Gartner Vice President, was quoted as saying, adding that “digital decisionmakers, CEOs, CIOs and production managers have to act now to stay competitive in the future.”

The obstacles

The bottom line is that the rate of digital transformation varies from one industry to another, creating a gap between big-budget companies and their smaller counterparts, according to a report by Amsterdam-based management consulting firm, BearingPoint.

The report argued that consumers have long become accustomed to dealing with digital offers and a desire for innovation remains unbroken.

“But real implementation as managers or employees is more difficult. We want to implement the digital transformation, but we can’t readily find the right way,” the report added, highlighting that whoever wants to successfully navigate the digital transformation, must not only have a plan in mind, not only control the technology, processes and tools – but also be willing to take on a whole new culture.

“A culture in which change is routine and consequently speed, innovative power and learning from mistakes is a prerequisite for success,” it further explained.

A digital strategy, or lack thereof

Employees find themselves stuck in a gap of being uninformed regarding their employer’s digital strategy, which streamlines a level of confusion across different company levels on where the organization prioritizes its trajectory.

This creates little progress in the digitalization of products and services.

“Unfortunately, it is not only the corporate structure that is slowing down, but also IT. It continues to lag behind modern requirements with almost unchanged data silos and rigid legacy systems,” a report by Fujitsu highlighted.

The digital dream team

With the trend of digitization on the rise, enterprises are scrambling to bring together digital teams to bring their businesses, products, and services online.

Since there is a lot of work to be done, numerous roles are necessary for a company to be fully able to make the digital leap forward; according to Jimmy Khoriaty, a software project management consultant at Banque De France, there are six prime positions that need to be filled to have your own digital dream team.

Let’s jump right in.

Chief Data Officer

A CDO oversees a range of data-related functions that may include data management, ensuring data quality, and creating data strategy. They may also be responsible for data analytics and business intelligence, the process of drawing valuable insights from data.

“These highly skilled professionals can look at blueprints, align IT tooling with information assets, and connect to the business strategy,” Khoriaty told Inside Telecom.

Database Administrator

“Data digitization is happening right now and at a very large scale,” Khoriaty argues. As organizations embrace increasing platform-as-a-service, the good old database admin will prove their weight in gold.

The role of a database admin is to store and manage data; they also tend to other responsibilities such as capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery.

Chief Digital Officer

Chief digital officers lead the digital initiatives line, according to Khoriaty.

“Every company needs a digitally savvy person at the CXO level who will help other executives buy into the culture change,” he added.

CDOs are the main driving force behind a company’s digitization efforts, allowing them to manage cloud architects, while having the final say in what should be done.

Cloud Architect

“Cloud is where everything is currently headed,” Khoriaty notes.

Thus, cloud architects design cloud-based solutions that answer a project’s technical requirements. They test and implement digital solutions that optimize the organization’s workflow, driving growth and keeping the organization competitive.

Chief Information Security Officer (CISO)

With the increase in cyberattacks across the board, companies need to keep their platforms safe against hackers that will look to exploit their customers, as well as their firewalls.

“A security officer establishes and enforces security protocols in an organization’s infrastructure. They monitor the network, making sure that everyone follows the protocols, thus, mitigating security breaches,” Khoriaty told Inside Telecom.

UX expert

UX or User Experience experts are at the forefront of any company looking to make the digital leap, since “at the end of the day, a product or a service is an experience,” Khoriaty highlighted.

While UX experts are in charge of designing user-interfaces optimized for user-computer interaction, they also have the ability to map customer and employee touch points that allows to identify gaps and opportunities to capitalize on.

As companies from every sector look to cash in on disruptive technologies to increase their profit, and keep up with the competition, digitalization finds itself at the bedrock of these efforts to progress forward.

Yehia is an investigative journalist and editor with extensive experience in the news industry as well as digital content creation across the board. He strives to bring the human element to his writing.

Telecoms

Why the United Kingdom Hates Huawei

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The telecommunications industry is not immune from the political tensions and the war of attrition that has been reigning between China and the USA and other European countries for some time now.  The emergence of Chinese vendor and original equipment manufacturer Huawei as a serious competitor to other vendors and manufacturers has been a notable event in the last decade. As a vendor, the Chinese company has been increasing its ties with operators throughout the world. As a smartphone manufacturer, Huawei has been poised to dethrone Apple and Samsung as the leader in the industry. After President Trump’s executive order in 2019, the war on the Chinese giant escalated massively and most of the US allies were involved in a way or another in this technological collateral damage resulting from the ongoing tensions. One of the biggest US allies, the United Kingdom has been lately at the center of attention with the decision to remove Huawei components from most wireless networks with a deadline set to January 2023.  Why the United Kingdom hates Huawei is a question with an answer that goes well beyond its geographical borders, with many factors contributing to this relation.

The Huawei Ban

The fight against Huawei hasn’t started in May 2019 with President Trump’s executive order that placed Huawei and other Chinese companies on the Entity List, preventing them from doing business with entities and organizations operating in the USA.  Huawei has been accused of intellectual property theft for a long time starting with the accusations of Cisco in 2003. Many other big companies such as Motorola and Nortel joined the fore in accusing the Chinese company of patent infringements and other security breaches. Huawei has consistently proclaimed its innocence though.

The “official” ban that started in 2019 meant that Huawei could not work with the likes of Google and Qualcomm, two of the closest partners to the Chinese company in the USA. The main reason for the ban is the suspicion that the equipment used by Huawei and other Chinese companies can be used for spying purposes by the Chinese government. While Trump’s mandate has ended, the ban effects is ongoing as more and more countries and companies having to cut the ties with the manufacturer.

A Ban to Throttle Huawei’s Eventual 5G Dominance

The Huawei ban can also be seen as one key component of the raging 5G war. It is rather not surprising that the time of the ban coincided with the official deployment of 5G networks. Huawei has in fact become among the best telecom infrastructure providers and the leader in 5G equipment market . The good value for money that Huawei is known for has made it the partner of choice for may operators around the world. It has even significantly contested the dominance of Ericsson and Nokia. Huawei’s technology is also considered among the most advanced.

5G at the Heart of the UK-Huawei Issues

The decision of UK prime minister Boris Johnson to ban Huawei equipment focused specifically on its 5G technology. The task has been much more difficult that originally thought. The main problem is in changing the core component of the network without disrupting services to the customers. British Telecom, the leading operator in the country raised the voice regarding the deadline to phase out Huawei equipment. This illustrates the high reliance of global operators and British ones on the Chinese manufacturer.

The daunting task awaiting operators in the country is to gradually changing network components without disrupting services and while maintaining the same performance levels. This is not obvious as the equipment from various vendors has different properties, and the network needs to be reoptimized to guarantee at least coverage and capacity requirements. What politics does not understand is that telecom infrastructure can’t be changed with the click of a button.

So, to be more specific, the position of the UK as a key ally to the USA has had a big influence on the country’s decision regardless of the economic repercussions. Although many companies inside and outside the UK voiced their desire to re-establish a connection with Huawei, this hasn’t affected to gradual ban prospects.

Can the Chinese Giant Survive the Ban?

Since the ban started, Huawei has been developing its own ecosystem in terms of smartphones, operating system, and more telecom-related segments, in a way to make it independent of the effects of the ban. The sanctions on the company have indeed affected its revenues. Huawei can however rely on its strong presence its home country China. The company provides a large chunk of the infrastructure for most operators in the country. Huawei also has strong presence in external markets and countries which are not affected by the US decision. Although the business of the company has been affected, the question related to its survival is out of question.

Can Telecom Companies Survive Without Huawei?

A lot of companies in the USA, UK, and many other countries have been relying a lot on Huawei’s advanced technology. The sudden disappearance of their trusted partner will have several effects. Manufacturers will have to upgrade their equipment without the components provided by Huawei. As for telecom operators, Huawei’s absence will force them into looking into the new partners among the competition, searching for a similarly advanced technology. In broader terms, the 5G roll-out plans for several countries including the UK will be severely affected as Chinese manufacturers, such as Huawei, have a significant contribution in all domains of the process.

Summary

The Huawei saga is far from ending soon. Its significance far exceeds the legal battle between Samsung and Apple. The notable presence of Huawei in the telecom industry has made it difficult to simply wipe it out from deployed infrastructures. The role the company is playing in the 5G market also makes it much difficult to sideline it from future 5G projects. Why the United Kingdom hates Huawei? The UK’s decision has notably been of political nature and the struggles of British operators to remove Huawei components from their network is a clear indicator. The important question is whether they will meet the specified deadline to remove all Huawei equipment without clearly affecting the network performance or 5G plans.


“Inside Telecom provides you with an extensive list of content covering all aspects of the tech industry. Keep an eye on our Telecoms, and 5G space to stay informed and up-to-date with our daily articles.”

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Operators

China Welcomes a Fourth 5G Telecom Provider

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China is one of the largest countries around the world. Together with India, it accounts for about one third of the world’s population and two thirds of Asia’s population. The country has been enjoying steady economic growth with a gross domestic product (GDP) increase of about 10 percent each year according the World Bank. However, the last few years witnessed a slowdown in GDP growth with estimated 5 percent in 2022. The coronavirus pandemic and several challenges contributed to the slowdown. As in other countries, 5G seen as an opportunity for economic growth. In contrast to neighboring India which should see the new fifth generation later this year, Chinese operators have deployed the latest technology three years ago. A few days ago, telcos has welcomed the fourth 5G provider, namely China Broadnet.

Telecommunications in China

The telco landscape in mainland China has been dominated by three operators, China Mobile, China Telecom and China Unicom. China Mobile is undoubtedly the largest operator in the country with a number of subscribers nearly three times that of China Telecom and Unicom. Given the political system in the country, the three operators are backed by the Government of China. The sector is regulated by the ministry of Industry and Information Technology (MIIT).

The strength of the telecom sector in the country is not limited to the service provided in the country, but also to the presence of operators and vendors outside the country as well. China Mobile has a presence in Hong Kong, Pakistan, the United Kingdom, and Singapore. China Telecom has two subsidiaries for the European and American markets. China Unicom has a subsidiary named China Unicom Global Limited which has been established to cover telecom markets outside China. Vendors and original equipment manufacturers have also been dominating telecom markets outside the country. Despite the US. sanctions and the talks about intellectual property infringements, these companies have used their aggressive pricing strategy to get into the ecosystem of most countries around the world. Huawei, ZTE, and some lesser known brands have rivalled with the likes of Ericsson and Nokia. Their phone segments have also become popular with their offerings which provide the best value for money. In countries where notable economic difficulties, Chinese brands are the best sellers.

The Chinese 5G Landscape

The large Asian country has been unsurprisingly one of the early adopters of the latest wireless evolution. The Chinese market is huge and full of opportunities compared to other markets. According to spokesmen from the MIIT, all cities and around 90 percent of the rural areas have 5G coverage in the country. This is higher than 5G coverage in the USA for example. The number of 5G cell-sites is also expected to reach the two million mark by the end of 2022. The investments by telecom operators is expected to be around Yuan 1.2 trillion which is about USD 179 billion. The investments are not only in the infrastructure but in advanced technologies that will help the operators unlock the full potential of the 5G evolution. Earlier in May, Huawei and China Telecom announced their super time-frequency folding technology, which in simple terms, combines the merits of time and frequency division duplexing (TDD and FDD) to achieve high uplink and downlink data rates while reducing the perceived latency as much as possible. This will allow to meet the requirements for ultra-reliable low latency communications (URLLC) use cases in the future.

The 5G network has been gradually deployed in the country between the second half of 2019 and early 2020. While the pandemic has had an impact on the different plans in the country, the different activities related to the telecom infrastructure hasn’t been affected much. The initial deployment was in the n41 band (2.6GHz) for China Mobile and the n78 band (3.5GHz) for China Telecom and Unicom. To extend coverage, the low sub-1GHz bands are being planned for better coverage. As a noteworthy example, China Telecom and Unicom are co-building the 5G network, with cost-saving in sight.

China Broadnet as a Fourth 5G Provider

At the end of June 2022, a fourth operator has started providing services and potentially compete with the other three operators. Named China Broadnet, the new entrant started offering 4G and 5G services to customers.

The announcement was important for two reasons. Firstly, China Broadnet strategically decided to operate in the 80 MHz bandwidth its mother company China broadcasting network (CBN) acquired in the 700 MHz golden band in 2019. The new operator also owns spectrum in the 4.9 GHz band (n79) which it may use as well. The second notable event is that China Broadnet is cooperating with the leading operator to deploy its network and will probably rely first partially on its partner operator’s network. The agreement which spans multiple years allows the new entrant a paid access to the leading operator’s network notably in the 2.6GHz band. The new operator also chose ZTE as a partner to build the new infrastructure.

In a sense, the Chinese telcos has organized themselves into two groups, China Mobile and Broadnet are collaborating to integrate the new entrant into the ecosystem. The bands acquired by Broadnet and the already existing bands that China Mobile uses should provide some nice future insights for the partnership given the wide spectrum availability when combining all the bands. On the other side, the remaining two operators are working on their own 5G network.

Summary

Despite all the controversy surrounding Chinese operators and vendors, and the persistent political tensions with the USA and other European countries, the telecom market in China remains a prosperous, interesting, and unique model. The advent of the fourth operator with all telco politics surrounding it shouldn’t cause a major impact directly. The partnership with China Mobile and the gradual rollout of the network promises a change in the competition dynamics in the near future, notably if China Broadnet can deliver unique services that can set it apart from its competitors.


“Inside Telecom provides you with an extensive list of content covering all aspects of the tech industry. Keep an eye on our Telecoms, and  5G space to stay informed and up-to-date with our daily articles.”

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Telecoms

The Impact of Telecommunications on Our Society

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The telecom evolution has been happening at a considerably fast pace. Civilizations flourished around the latest advances in technologies that allowed communications between distant parties. From smoke signals to pigeons and hawks, wireless communications went through several stages of evolution until reaching the current global connectivity we enjoy. The impact of telecommunications on society has not only been related to enabling voice and data connectivity, but it has also contributed significantly to improving the quality of life and provided individuals with the means to face disasters, and other less significant daily life problems.

Telecommunications For Global Connectivity

The biggest impact telecom has been having on society is dissolving distances to create a connected world. The invention of wireless telegraphy by Marconi in 1901 and the transmission of the first radio signal across the Atlantic Ocean was the first precursor to the current telecommunications era. The work of Claude Shannon in 1948 laid the foundations of current digital communication systems we presently use. The evolution towards the fifth generation of wireless communications, the predominance of Wi-Fi connections, the proliferation of web and mobiles apps have all contribute to make the world as small as the click of a button.

Telecommunications as a Facilitator for Remote Working and Learning

The latest pandemic which has not ended yet, has taught us the importance of telecommunications as a key to survival. What has been seen as an unessential commodity has turned out to be a main method for survival, without which, most industries and businesses would have collapsed. In a period where lockdowns were preponderant, telecommunication systems have constituted the oxygen of the society.

Remote learning has also been an addition to large pool of telecom use cases. With schools closed, the telecom infrastructure replaced the institution’s physical premises. The pandemic coincided with the deployment of 5G networks around the world. Therefore, several uses cases were developed to make use of the latest technology. Blended learning modules, virtual and interactive classrooms activities were developed by exploiting the available technologies provided by telco operators, to fill the gap imposed by the lengthy lockdowns.

As the pandemic eased up a bit, several businesses continued to have remote or hybrid working opportunities as this model proved to reduce operational costs without having to sacrifice the quality of work. In a sense, the presence of solid telecom infrastructure provided businesses with the tools to slowly get out of economic recession.

Telecommunications as an Enabler for Digital Transformation

Artificial intelligence, cloud computing, and internet of things (IoT)  have been with telecommunications the main pillars of digital transformation which aims at changing the society we live making it “smarter”, and much more driven by continuously generated data. The success of the digitalization process is highly dependent on the quality of the telecommunications infrastructure. As the digitalization and telecom evolve in synergy, the way we complete our daily tasks will be completely disrupted, as the daily activities will be performed digitally, and the interaction will mainly be with machines and computers.

Telecommunications as a Means for Innovation

The biggest contribution of telecommunications for today’s society is innovation, regardless if the innovation is beneficial or not to society. Several innovative solutions are inherent to progress in the telecom field.

Metaverse

The Metaverse is probably the future society we will possibly live in, in the future. This digital world that is attracting investments from different companies trying to own some part of this ecosystem, can certainly not exist without an underlying telecom infrastructure. To this end, telecom operators are the true enablers of the Metaverse. With this project, telecommunications will be indirectly and radically changing the structure of the society.

Cryptocurrencies

The other big thing that dominated the last decade is related to this decentralized currency, that envisions a financial paradigm that circumvents the dominating role of banks. With transactions stored on a blockchain which is available to anyone in the network, the telecom industry has provided the society with a new mechanism for financial transactions. Any commodity can now be purchased using cryptocurrencies, without relying on fiat currencies backed by banks.

Telecommunications For Better Health Services

The pandemic has not only emphasized the role of telecommunications as a central element to keep vital sectors alive. It has changed how health services are provisioned. The difficulty for doctors to reach their patients has increased the adoption of telehealth services. When coupled with IoT and wearable solutions that continuously collect patients’ data, telehealth services have provided low-cost means to treat patients, replacing traditional costly hospital visits. The democratization of healthcare in society requires a strong telecom infrastructure needed for the continuous transmission of data. With upcoming telecom evolutions, digital twins will be the next big thing in the healthcare industry.

Negative Impact of Telecommunications on Society

The evolution of telecommunication networks and the increasing reliance of people on the developed services has created a digital society that lacks the necessary physical interactions. Social gatherings and events have had less importance in favor of social media activities and multiplayer gaming platforms. Even if physical events are taking place, attendees are most of the time immersed into their mobile phone. Advances in telecommunications have created a segregated society with newer generations preferring to remain isolated in their digital word, away from their older relatives. Normal family bonds have slowly been transforming into distant digital connections. This trend amplified by the pandemic, illustrates the collateral damage that technological evolution has on the society. No matter how technology and telecom in particular facilitate our daily life, we need to be always ready to pay the price in terms of our interactions with the surroundings.

Summary

The currently advanced society is indebted to telecommunications for the evolved state it has reached. The way we complete our daily tasks has been greatly simplified through the use of our communicating devices. The effects of global disasters are also less detrimental with telecom network providing a safety network where businesses and other vital sectors can offload their activities to the digital world to survive. As we gain a lot, we have to pay a price as technology promotes increased isolation and progressively fewer social bonds.


“Inside Telecom provides you with an extensive list of content covering all aspects of the tech industry. Keep an eye on our Telecoms, Technology, and Impact space to stay informed and up-to-date with our daily articles.”

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