No one likes to feel like a number — and good customer service can change that. In fact, 84 percent of consumers say being treated like an...
According to analysis by Digital Commerce 360, 81 percent of buyers used digital channels to make telecom-related purchases during COVID-19, and 36 percent plan to use...
Before March 2020, catching ‘fresher’s flu’ was a right of passage for university students. Fast forward 18 months and students around the world stayed indoors to...
It’s been a long time since a technology breakthrough generated as much anticipation and fanfare as 5G. Buzz around it has been building for some time...
A survey conducted by Accenture revealed that 77 per cent of telecoms customers are willing to retract their loyalty towards a specific network operator. Lock-in contracts...
The future of telephony lies in VoIP Recent Ofcom data found that if business landline numbers continue to drop at their current rate, they will be...
The mobile ecosystem is changing. Mobile developers build much of their success on data-driven insight, enabled through smart tracking and targeting of users. Stringent (privacy-based) policies...
The Office has been off air since 2013, but we can’t help but wonder how Dunder Mifflin employees would navigate present-day life. Would Michael spend more...
Digital transformation has accelerated in recent times, as millions of organizations have had to support remote operations, now joined by the need to develop hybrid working...
The Ericsson Mobility Report states that 5G mobile subscriptions will exceed half a billion by the end of 2021 — making 5G the fastest adopted mobile...